Effective Date: July 24, 2025
Company Name: INFINITY LEAD LTD
Registered Address: 128 CITY ROAD, London, EC1V 2NX, United Kingdom
Company Registration Number: 15330362
Website: infinitylead.io
Support: support@infinitylead.io
This Privacy Policy describes how INFINITY LEAD LTD (“INFINITY LEAD,” “we,” “us,” or “our”) collects, uses, processes, and shares your personal data when you use our web application, platform, and related services (collectively, the “Service”).
We are committed to protecting your privacy and handling your data transparently and securely. This policy explains your rights regarding your personal data.
Important Note for Our Clients (Data Controllers)
When you use our Service to process personal data of your customers or contacts (e.g., uploading email lists, sending campaigns, or using our scraping/generation tools), you are acting as the Data Controller, and INFINITY LEAD LTD acts as a Data Processor. This Privacy Policy explains how we process data in our capacity as a Controller (e.g., your account information). Our obligations as a Data Processor are detailed in our separate Data Processing Addendum (DPA), which is incorporated by reference into our Terms of Use.
1. What Data Do We Collect?
1.1. Data You Provide to Us (as a Data Controller collecting from you)
- Account Information: Name, email address, company name, billing address, phone number, and password.
- Payment Information: Payment details processed via a secure third-party payment processor.
- Communication Data: Content of your messages and interactions with support.
- Survey and Feedback Data: Responses to surveys, contests, or feedback.
1.2. Data We Collect Through Your Use of the Service (as Data Processor)
- Your Data (Client-Uploaded): Email lists, contact data, campaign content.
- Generated Data: Data from tools (e.g., CRM scraper), including public professional info.
1.3. Data We Collect Automatically (as a Data Controller)
- Usage Data: IP address, browser type, pages viewed, features used, etc.
- Device Information: Device model, OS, unique identifiers.
- Cookies & Tracking: To enhance user experience and analytics.
1.4. Use of Our Chrome Extension ("InfinityLead Exporter")
- Does not collect, transmit, or store personal data.
- All processing is local to your browser.
- Only accesses `https://www.linkedin.com/sales/*` pages.
- Extracts publicly available data: Name, Title, Company, Region.
- No private profile data, email addresses, or credentials accessed.
- No background tracking, ads, or injected code.
- Exports saved locally to CSV. Once uploaded to our app, this privacy policy applies.
2. How Do We Use Your Data?
- To Provide the Service: Account management, features, and transactions.
- To Improve the Service: Analytics, feedback, and development.
- To Communicate: Notifications, support, and (optional) marketing.
- To Process Payments: Subscription and billing management.
- For Security: Prevent fraud, misuse, and comply with regulations.
- For Legal Obligations: Respond to legal requests and comply with law.
3. How Do We Share Your Data?
- With Service Providers: Hosting, support, analytics, and email infrastructure.
- Legal Reasons: Court orders, regulations, or investigations.
- Business Transfers: In case of acquisition, sale, or merger.
- With Your Consent: Where you explicitly permit it.
- Aggregated/Anonymized: For research or marketing, with no personal identification.
4. International Data Transfers
We store/process data primarily in the UK/EEA. For transfers outside these regions, we rely on adequacy decisions, SCCs, or other lawful mechanisms under UK/EU GDPR.
5. Data Retention
We retain personal data only as long as necessary for the purposes collected, or to meet legal obligations. After account termination, data is deleted or anonymized within a reasonable timeframe unless longer retention is required by law.
6. Your Data Protection Rights (UK GDPR / EU GDPR)
- Right to Access
- Right to Rectification
- Right to Erasure (“Right to be Forgotten”)
- Right to Restrict Processing
- Right to Object to Processing
- Right to Data Portability
- Right to Withdraw Consent
7. Security of Your Data
We implement appropriate technical and organizational security measures, including encryption, access control, audits, and employee training. No system is 100% secure, but we follow industry best practices to protect your data.
8. Changes to This Privacy Policy
We may update this policy periodically. Updates will be posted on this page with the new effective date. Please review regularly.
9. Contact Us
